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Kent Home Cinema Centre Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Kent Home Cinema Centre Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5th September 2011.
What we collect
We may collect the following information:
- contact information including email address
- demographic information such as postcode, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Kent Home Cinema Centre Ltd, 69 London Road, Southborough, Tunbridge wells, Kent TN4 0PA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
We take our responsibility to protect personal information provided to us in order to quote, provide products and services, or where details have to be given to third parties for deliveries, repairs, or lodging extended warranties. Further details can be found below.
What Information we collect about you
We collect information about you when you register with us via our web site or from phone enquiries where quotes are required or goods and/ or services purchased. Website usage information is collected by cookies.
How will we use the information about you
We collect information to provide quotes, process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We will not share your information for marketing purposes with parties outside our company apart from where it is necessary to deliver the services purchased.
Where credit card details are provided over the phone for payment these are not held after processing and are immediately destroyed. Other general correspondence which is not necessary to keep as part of our statutory obligations such as accounts is routinely destroyed by a licenced contractor and we are issued a certificate to say this has been undertaken.
We regularly review the security of our computer system to protect against fraudulent access to information. Any information given to third parties will only be given where they adopt the same standard of protection under their own GDPR policy.
We do not pass any details to third party marketing companies but may use testimonials and photos from jobs on our websites after seeking the customers approval. The customer has the right to ask us to remove these at any time by contacting us at the address at the bottom of this policy document.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the information please email or write to the address at the bottom of this policy document and we will respond with 14 working days with the information you require.
We want to make sure your personal information is accurate and up to date. You may ask us to remove information you think is inaccurate.
Cookies are text files placed on our websites to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit wwww.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
How to contact us
by email: email@example.com
or write to us at: Data Officer, Kent Home Cinema Centre ltd. 69 London Road, Southborough, Kent TN4 0PA